Lucy Roisum
Internship Description
Industry: Hospital and Healthcare
Company: Riverside Dermatology and Spa
Location: Hannibal, Missouri
Semester: 2021 Fall
Paid/unpaid: Unknown
Summary: During my internship, I served as the intermediary between the patients and the healthcare providers. Whenever patients had questions or concerns, they would approach me first. If I couldn't provide them with an answer, I would consult the doctors, nurses, or other relevant staff members and then relay the information back to the patients. Additionally, I assisted with various tasks such as scheduling appointments, managing check-ins and payments, and even contacting patients with biopsy results. In cases where the results were positive, I would discuss treatment options with the patients and help them make necessary arrangements, including scheduling surgeries and addressing pre-op questions.