Chapter 3: Communication Theory and Health Education

Vocabulary

The process by which ideas, innovations, or information spreads from one place or group to another over time.

Relating to institutions, organizations, or established systems, particularly within a society or community.

Involving or occurring at multiple levels or stages; having different layers or tiers.

To support, maintain, or uphold over time; to ensure the continuation or durability of something.

Pertaining to the rapid and widespread circulation of content on social media. (Elsewhere, may refer to viruses and their spread.)

The process of creating and implementing policies, typically by government officials or other decision-makers.

Individuals, such as legislators or elected officials, who are responsible for creating and passing laws.

To give special importance or prominence to a particular point, idea, or aspect.

To spread or distribute information, knowledge, or ideas widely to the public or a specific audience.

To expose or discredit false or misleading information; to reveal the falseness or hollowness of a claim or belief.


Health Literacy

What is health literacy? Health literacy refers to an individual's ability to obtain, understand, and apply health information effectively to make informed decisions about their health and healthcare. It encompasses skills such as reading and comprehending health-related materials, interpreting medical instructions, and critically evaluating health information from various sources.

Why is health literacy important? Health literacy is crucial because it empowers individuals to:

What factors affect health literacy? Several factors can influence an individual's health literacy:

What are some common barriers to health literacy? Barriers to health literacy include:

Understanding health literacy and addressing these barriers is essential for improving healthcare outcomes, reducing disparities, and promoting a healthier and more informed population.


Shannon Weaver Communication Model

(U.S. Department of Health & Human Services et al., 2005)


Communication theory investigates how messages are created, transmitted, received, and assimilated. When applied to public health problems, theories tell us how communication processes affect behavior change. The field of public health communications works on sending understandable health information to advance the public’s health.

With an ecological perspective, public health communications uses the following multilevel strategies:

Public health communications can do the following:

However, communication has some of the following limitations:

The various media outlets influence almost every aspect of human life: economic, political, social, and behavioral.


Media Effects

Media effects are the outcomes of all the images and stories that are sent. Researchers study not only how the media influence the audience, but also how the audience affects the media. Media content reflects the audience’s preferences.

Most critical questions to know:

  1. What factors affect the likelihood that a person will receive a given message?
  2. How do media effects vary with the amount of exposure to that message?

Funding largely determines whether or not someone will receive a message through the mass media. Most public health programs do not have large budgets, so they rely on strategies for free distribution, such as:

How often people need to hear a message before it influences their behavior depends on several factors:

A health message can influence someone’s behaviors through many different routes such as:


Agenda Setting

The mass media can focus attention on issues to generate public awareness and momentum for change. Major research has focused on how the mass media influence public opinion, especially about politics and policies.

Agenda setting involves all of these:

Research has shown that the amount of media coverage an issue receives correlates strongly with the public’s opinion of how important that issue is.

Although mass media may not tell us what to think, they are surprisingly effective in telling us what to think about. Framing the message tells the audience what is important. The media often tells the audience not only what to think about, but how to think about it. The way facts are packaged to tell a story creates the frame. By framing stories to emphasize social and environmental factors that affect health, advocates can use the media to pressure decision makers to develop and support healthy policies. See Table 9.


Table 9. Agenda Setting

Concept

Definition

Potential Change Strategies

Media agenda setting

Institutional factors influencing how the media choose what to emphasize

Understand media professionals’ needs for gathering and reporting news

Public agenda setting

The public’s priorities and how they relate to issues covered by the media

Use media advocacy or partnerships to raise public awareness of key health issues

Policy agenda setting

Priorities of lawmakers and how they relate to issues covered by the media

Advocate for media coverage to educate and pressure lawmakers to change the physical and social environment to promote health

Problem definition

Factors leading to calling an issue a “problem” by society

Community leaders and agencies define an issue for the media and offer solutions

Framing

Emphasizing some aspects of a story and excluding others to present a slant on the news

Advocacy groups can frame important health issues for the media and the public


SBAR Communication Framework

(Institute for Healthcare Improvement, n.d.)

This is a technique to improve brief or urgent health communications by framing the conversation with the following elements:

S = Situation, a concise statement of the problem.

B = Background, pertinent and brief information about the situation.

A = Assessment, analysis and considerations of options.

R = Recommendation, action requested


Best Fit for Health Interventions


References


Institute for Healthcare Improvement. (n.d.). SBAR Tool: Situation-Background-Assessment-Recommendation. Institute for Healthcare Improvement. https://www.ihi.org/resources/Pages/Tools/sbartoolkit.aspx

U.S. Department of Health & Human Services, National Institutes of Health, & National Cancer Institute. (2005). Theory at a Glance: A guide for health promotion practice (2nd ed.). https://cancercontrol.cancer.gov/sites/default/files/2020-06/theory.pdf


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